mozzin

Shipping policy

Terms & Delivery time

Standard Economy Shipping takes 10-15 business days.
It ships ONLY to US, Japan, Singapore, Malaysia, Taiwan, Hong Kong
We have UPS EXPRESS Delivery for all the rest int'l countries including US, UK, Europe, Australia, Canada.
The cost of Express Shipping costs from $20. Delivery time is 3-5 business days.

After payment is received all items will be made, carefully packaged and sent within 2-5 business days.

Shipping methods on the WOODGRAWShipping method

All packages are sent via international registered airmail from S.Korea.
It includes tracking number (it will be sent on e-mail notification). Each package has delivery confirmation.

Please note, transit time may vary depending on your location and customs processing, so I can’t guarantee the exact arrival time.
Please, pay attention that during Christmas, New Year and other holidays, the delivery time can be increased by 7-14 days.
Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.

Payment

We use the most Secure
Payment method PayPal Payment method in the online shop WOODGRAW
You can register an account on www.PayPal.com
It does not take a lot of time.
You can Safely pay for purchases with it.


Packaging

moozin goods are packed into individual box and/or vinyl bag in safe status

 




mozzin Guarantee

We love what we create are proud of our quality
And we want to make every customers happy with our Wooden Gifts & Accessories

✔ Returns are welcome if you contact me within 7 days after delivery
and ship items back within 14 days after delivery, so feel free to contact us for further information
✔ Request a cancellation within: 6 hours of purchase
✔ If you are not satisfied with your items for any reason or they are damaged during the shipping, please contact us ASAP
✔ If your package was returned to us as unclaimed I'll contact you for further information on delivery or canceling an order
✔ If you have some problems during the shipping (package does not come, it takes too long) - please contact for assistance
PERSONALIZED Accessories cannot be returned or exchanged.

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